Shipping policy
Shipping policy
All orders in stock are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
We have many pieces in stock now, but if we don’t have the specific item or color you want, we will contact you about timing, usually 4 to 6 weeks.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at lukacspottery@gmail.com with your name and order number, and we will look into it for you.
Shipping Time
We ship Priority Mail through USPS and while they say it takes 2-3 days, with the current conditions, there is no guarantee. It may take longer.
All orders in stock are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
We have many pieces in stock now, but if we don’t have the specific item or color you want, we will contact you about timing, usually 4 to 6 weeks.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at lukacspottery@gmail.com with your name and order number, and we will look into it for you.
Shipping Time
We ship Priority Mail through USPS and while they say it takes 2-3 days, with the current conditions, there is no guarantee. It may take longer.